Return & Refund Policy

Return & Refund Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer the following return and refund options:

Eligibility for Returns

  • Items must be returned within 30 days of receiving your order.
  • Products must be in their original condition: unused, unopened, and with all tags attached.

How to Initiate a Return

  • Contact us at ivan.lebedev7443@outlook.com with your order number and reason for return.
  • We will provide you with instructions on how to send the item back.

Refunds

  • Once your returned item is received, we will process your refund within 30 business days.
  • Refunds will be issued to the original payment method. Shipping costs are non-refundable.

Exchanges

  • If you'd like to exchange an item, please contact us to discuss the exchange process. We may offer a replacement or store credit depending on the availability of the item.

Non-Returnable Items

  • Certain items may be non-returnable, such as personalized products or perishable goods. Please check the product details for eligibility.