Return & Refund Policy
Return & Refund Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we offer the following return and refund options:
Eligibility for Returns
- Items must be returned within 30 days of receiving your order.
- Products must be in their original condition: unused, unopened, and with all tags attached.
How to Initiate a Return
- Contact us at ivan.lebedev7443@outlook.com with your order number and reason for return.
- We will provide you with instructions on how to send the item back.
Refunds
- Once your returned item is received, we will process your refund within 30 business days.
- Refunds will be issued to the original payment method. Shipping costs are non-refundable.
Exchanges
- If you'd like to exchange an item, please contact us to discuss the exchange process. We may offer a replacement or store credit depending on the availability of the item.
Non-Returnable Items
- Certain items may be non-returnable, such as personalized products or perishable goods. Please check the product details for eligibility.